Wyndham Alltra Cancun overview: Nice for households and budget-minded {couples}

What’s Wyndham Alltra Cancun?

The Wyndham Alltra model is among the new children on the all-inclusive resort block. It launched three Mexico resorts, beginning with Wyndham Alltra Playa Del Carmen, Adults Solely, in late 2021. Each Wyndham Alltra Cancun and Wyndham Alltra Riviera Nayarit (in Nuevo Vallarta) opened in 2022. Moreover, the model’s Wyndham Alltra Samana – All-Inclusive Resort within the Dominican Republic started welcoming visitors in December 2023.

The “higher midscale all-inclusive model,” as Wyndham describes it, affords a fairly priced all-inclusive trip for singles, {couples} and households.

Previous to its April 2022 opening, Wyndham Alltra Cancun was Panama Jack Cancun Resort. The rebranding included adjustments like room updates and a refresh of some public areas. I used to be advised that every one Panama Jack workers remained. No marvel the persistently nice customer support evaluations of the earlier resort that I might learn proceed to be born out with the present resort, and each workers encounter I had was optimistic and welcoming. Every greeting from the resort staff included putting a hand on their hearts with an endearing smile and nod.

Wyndham Alltra Cancun is billed as a family-friendly all-inclusive and definitely delivers with a pirate-themed splash park, designated household pool and a strong children membership. Nevertheless, the deal with children didn’t detract from my “{couples}” keep, and even solo vacationers will seemingly discover one thing they get pleasure from.

Reserving particulars

Getting there

Checking in

We arrived within the morning, and the foyer was uncrowded and welcoming, although it might get busy at different instances of the day. Our room was not but prepared, however we acquired our all-inclusive wristbands and got entry to all the pieces included in our keep, equivalent to eating within the eating places or ordering drinks on the bars.

We acquired black wristbands after we checked in, and one of many concierge workers members later advised us it was a “VIP” band (although I had not upgraded or booked something additional). He advised us we obtained a free tour or cabana rental however wasn’t clear on how we earned this VIP standing after I inquired. We had already booked a cabana (extra particulars on that under) and weren’t staying lengthy sufficient to do an tour, so we declined. You will discover extra particulars on our cabana rental and tour choices under.

A second concierge approached us later that afternoon with the identical provide. Fortunately, she defined the method. Apparently, quite a few visitors obtain VIP bands randomly at check-in (without cost). You possibly can rating a “free” tour or resort credit score for those who attend an data session in regards to the VIP bundle (bookable on your subsequent keep).

Time did not permit us to attend, however the entrance desk workers defined that VIP standing comes with a premium suite reserving or greater (sixth ground) with out attending the data session. A VIP reserving will get you diversified perks like in-room fruit baskets, goodies and different additional facilities, in addition to entry to the Alltra VIP Lounge on the sixth ground. You may as well add VIP standing to any room for $40 per particular person per night time for visitors ages 18 and up.

It seems our reserving of a premium junior suite would have earned us VIP standing with entry to the Alltra VIP Lounge. I am unsure why that wasn’t communicated to us extra clearly at check-in. We additionally did not obtain any fruit baskets or goodies throughout our keep.

Rooms are spacious however might use a refresh

The 458-key property affords normal rooms and a bevy of suite choices. Customary rooms at Wyndham Alltra Cancun characteristic a separate open-concept sitting space with a desk and chairs, in addition to a furnished semi-private terrace or balcony. In addition they embody a minifridge, a flat-screen TV, a bathrobe, a hair dryer and different conventional in-room facilities.

Suite choices are in depth. You possibly can select amongst junior suites, premium junior suites, grasp suites, household suites, and spacious 1,366-square-foot presidential suites. Suites embody oceanfront, ocean-view, lagoon-view or beachfront walkout choices. Facilities within the suites class could embody non-public balconies with hammocks, in-room sizzling tubs and a private seashore cabana.

As beforehand talked about, suites include unique entry to the Alltra VIP Lounge.

The household suites embody rooms that sleep as much as three children with mother and father. These rooms embody a bunk mattress with a pull-out trundle mattress and a furnished non-public balcony with a hammock. It additionally supplies quick access to Camp Alltra, the resort’s children membership, which affords supervised actions for teenagers ages 4-12. Along with having fun with the splash park and household pool (extra on that under), youthful visitors can take part in film nights, magic exhibits and different occasions.

Our premium junior suite was ethereal, with marble tile flooring, grayish-beige furnishings and pops of sea blue. Steps flanked by white wrought iron railing led to a good-sized sitting space with a love seat, espresso desk and small eating desk. It gave an early Eighties Palm Seashore resort vibe; I personally favored it, however it won’t be for everybody. I simply want I had packed my favourite caftan.

The closet held robes and slippers. There was additionally a espresso maker, an iron and ironing board, a protected, and a minifridge stocked with complimentary sodas, juice, beer and water.

I favored how the vainness area was separate from the toilet and bathe space. Nevertheless, the vainness part was open to the remainder of the room, which permits mild to spill in for those who’re preparing whereas others are sleeping. The double vainness space was spacious, with loads of room for our private toiletries, my flat iron and brush. The offered toiletries included your normal cleaning soap, lotion, stitching equipment and bathe cap; it additionally got here with extras like a shaving equipment with a razor and shaving cream, a toothbrush, a small tube of toothpaste and a shoe sprucing equipment.

The bathroom and bathe room didn’t have a second sink however featured a lighted mirror and a slim marble ledge that could possibly be used to stash make-up or extra toiletries. There was no bathtub, however the glass-walled bathe was spacious and included a bathe seat. A steel rack contained in the bathe held additional towels.

We additionally had a small balcony overlooking the children’ play space, and it offered a glimpse of the ocean to the suitable. With two chairs and a small desk, it was a pleasant spot to loosen up with morning espresso or a night cocktail.

Lodging acquired some updates with the changeover to Wyndham, however some parts might use additional enchancment. For instance, the darkish wooden of the closets and reddish marble vainness counter tops did not match the lightness of the remainder of the room. Additionally, the closet doorways did not all the time wish to keep shut.

The fitted sheet on the mattress was so skinny that you could possibly learn the mattress label. That mentioned, the cover and pillows have been plush and comfy, and I slept nicely each nights. Additionally, not one of the USBs within the wall labored, so we used our private chargers.

Fortunately, the Wi-Fi in our room and the general public areas was quick. Once we did a pace check in each our room and foyer, we obtained a obtain pace of 263 Mbps (room) and 125 Mbps (foyer) and an add pace of 57 Mbps (room) and 200 Mbps (foyer).

Eating places and bars

After all, one of many huge appeals of all-inclusive resorts is that every one (or at the very least most) drinks and meals come along with your keep. This manner, you get unfettered entry to drinks and meals with out pulling out your pockets. Nevertheless, the standard of food and drinks choices can typically be hit and miss.

Whereas I wasn’t blown away by a eating expertise that I will dream about for months to come back, the meals have been persistently good, and I appreciated the number of included meals choices out there. We selected to not pay additional for particular add-ons like a tomahawk steak (1,490 Mexican pesos or about $88) or lobster tail (990 pesos or about $58) that maybe might have leveled up our eating expertise.

Principal eating venues included Viaggio (rustic Italian fare), Azul (buffet and Asian dishes), Casa de Rosa (Mexican) and Ventanas (breakfast, lunch and dinner buffet). There was additionally a wide selection of spots for a extra informal expertise. Amongst them have been Cafe Mexico (espresso, pastries and small sandwiches), Agave Bar (poolside), At Sundown (Mediterranean), Cravings (candy treats) and Brasas Grill (barbecue specialties served poolside).

Friends might sit back at a handful of on-site bars like Kaa Bar and Lounge (foyer bar), Bar Agave (by the principle pool) and beachside Olas Bar, full with swings. When you spring for a set (or add VIP standing to your normal room), you will even have entry to the Alltra VIP Lounge on the sixth ground. We could not hit all of them inside a two-night keep, however this is my tackle those we did.

Viaggio

I beloved the vibe of Viaggio, which had black-and-white tiled flooring, vintage-style images on the partitions and a vibrant crimson Alpha Romeo parked by the host stand.

You do not want reservations for included eating venues, however have been advised to get there once they opened at 5 p.m. to keep away from a wait. We rolled up at round 6:30 p.m. on a Friday and have been seated straight away.

We ordered a Caesar salad, beef carpaccio, mahi mahi and rooster Parmesan. Every part was hearty and engaging. The home wine on provide was Don Silvestre (Cabernet Sauvignon or Sauvignon Blanc), which tends to go for about $10 a bottle. I am specific about my wine, and I believed each have been strong, having fun with multiple glass at dinner. (Nevertheless, I will not be operating out to Dealer Joe’s to select up a bottle of it to have at residence.)

Azul

This buffet outlet had the everyday breakfast choices (omelet station, waffles, Mexican breakfast dishes) in addition to some a la carte choices. Lodges do not all the time get one thing easy like scrambled eggs proper, however mine have been fluffy and completely executed. The breakfast pizza I ordered was easy however scrumptious. Lunch gadgets included salad fixings, sizzling seafood dishes, a stir-fry station, desserts and different gadgets. We did not eat dinner right here, however I used to be advised that Asian dishes have been the spotlight.

Casa de Rosa

The resort’s Mexican restaurant didn’t disappoint. I began off with shrimp aguachile, a kind of ceviche made with shrimp or different seafood that is marinated in a combination of lime juice and chili peppers. It was contemporary and flavorful with a pleasant kick to it. I ordered the ocean bass and paired it with a passionfruit margarita. My husband ordered the blended grill fajitas (with beef and rooster) and was happy with each the style and the beneficiant portion.

Dessert was churros served with tequila-infused sizzling chocolate sauce. I might want to retract my earlier assertion about memorable meals on this occasion. The churros have been superior, and I take into consideration them typically.

Ventanas

Meals choices right here mirrored these out there at Azul. Inside, there have been principally wood-top tables with steel and fabric banquet-type chairs. I traded a wonky chair out for a gradual yet another than as soon as. The tables and chairs outdoors have been good, although, so we ate alfresco there when the solar wasn’t aggressive. We dined right here for lunch twice, and each instances, I stacked my plate with salad, selfmade guacamole and chips, contemporary fruit and rolls. I sampled the flan for dessert, and it was scrumptious.

Kaa Bar and Lounge

We hit Kaa Bar and Lounge within the foyer whereas ready for our room. I ordered a margarita (frozen) and wasn’t a fan. The flavour had an virtually plastic style to it. I attempted a margarita on the rocks later, hoping for a unique final result (considering the premade frozen combine might need been the difficulty). It wasn’t a really tasty tipple, both. I caught with vodka and cranberry juice after that.

We did benefit from the bar’s ambiance, and it was a hub of exercise throughout our keep, with prime people-watching alternatives. There have been TVs above the bar and a big TV display screen on one wall that confirmed soccer video games and sports activities exhibits. Nevertheless, the area did not have a powerful sports activities bar vibe after we have been there. Maybe that might change if there was a championship sport many visitors have been enthusiastic about. Whereas we have been right here, it was a preferred place for {couples} and teams of pals to converge for a drink.

Alltra VIP Lounge

When you have entry to the Alltra VIP Lounge, be certain that to come back right here for cocktails. It is the one place you may get premium spirits equivalent to Patron tequila and Absolut vodka as a part of your bundle. It was a pleasant, quiet place to get somewhat work finished whereas having fun with a drink. A small buffet of sunshine bites — small sandwiches and charcuterie gadgets, fruits and veggies, pastries and mini desserts — have been out there all through the day.

Nice pool and seashore areas

There have been two swimming pools on the resort. The primary pool was simply off the principle foyer (maintain strolling straight forward from the resort entrance). You will discover the second pool, which is widespread with households, by strolling by the foyer bar (because it’s on the opposite aspect).

The primary pool overlooks the seashore, offering quick access for a fast ocean dip as an alternative choice to swimming within the chlorinated water. The pool deck was expansive, with loads of lounge and cabana seating.

There all the time appeared to be empty loungers out there, and I solely noticed a handful of chairs “saved” with seashore towels each mornings. The Agave Bar was simply steps away for those who needed to seize your personal drink, however the beverage service on the pool was attentive after we have been there.

As talked about above, Wyndham Alltra Cancun payments itself as a family-friendly all-inclusive, and a unbelievable household pool space separate from the principle pool was proof.

Stroll by the foyer bar to seek out the household pool, and simply past it’s the place you will discover the splash space, waterslide and Camp Alltra children membership.

The Wyndham Alltra Cancun is on the northern portion of the Lodge Zone, and the seashore here’s a bit narrower than the seashores within the southern space. Nevertheless, there was a very good stretch of gorgeous white sand to lounge on. It was well-groomed and meticulously stored. For instance, at dawn the morning after a giant storm, workers have been selecting up stray palm leaves, hosing off stray sand from the deck and sweeping the seashore again to close perfection.

Throughout our go to, the waves have been fairly robust, and I did not see anybody swimming. Numerous visitors loved leaping the waves near shore, although. Lifeguards have been current and really attentive, ensuring individuals did not enterprise over to the areas marked with crimson flags.

Rows of lounge chairs with thatch umbrellas have been simply in entrance of the resort’s seashore bar, Olas Bar. There have been additionally rentable cabanas to the left of the loungers.

To the suitable have been two rows of cabanas in entrance of the walk-out seashore rooms. There have been two lounge chairs on the foot of every cabana and a aspect desk by the cabana on your drinks.

If you wish to splurge a bit, contemplate renting one of many above-mentioned seashore cabanas. I wasn’t positive how shortly they booked up on the weekends, so I pre-booked one earlier than we checked in. There have been a lot to select from, and there have been a number of nonetheless out there all through the day on Saturday (after we rented ours). The fee for our full-day rental was 1,500 pesos (about $88) and got here with premium cocktails and a bottle of glowing wine.

Friends can safe their cabana on the hut on the seashore’s edge close to the resort. It was the right solution to spend a lazy day on the seashore and offered sufficient shade to keep away from getting a sunburn. Cabana waiters have been proactive and pleasant. We not often needed to ask for something, as they anticipated our wants remarkably nicely.

Inside 10 minutes of settling into our cabana, spa workers greeted us and provided a free mini-massage, which included a rundown of accessible remedies. The therapeutic massage was good, and the attendant wasn’t pushy after I declined her provide to guide a full remedy.

Over the subsequent few hours of our cabana time, we acquired affords to buy hats, sun shades, scarves and jewellery from passing distributors. They have been all very well mannered, and a easy “no, thanks” stored them shifting, however it did detract a bit from the relief of the expertise.

Numerous methods to remain busy or loosen up

The health heart was spacious and well-equipped with free weights, cardio machines and weight machines. Solely a handful of individuals have been there each instances we visited.

Nonmotorized water sports activities like snorkeling or paddleboarding are sometimes a part of the all-inclusive providing. Nevertheless, the water was tough throughout our keep, so visitors caught to wading close to the shore, taking part in seashore volleyball or collaborating in pool actions led by the resort exercise group.

The actions kiosk was a number of steps away from the principle pool. A rack of brochures offered primary data on the varieties of excursions however lacked any pricing particulars. The attendant appeared reluctant to supply me particular costs except I used to be able to guide one thing, which was irritating. Nevertheless, a number of minutes of questions yielded me a variety of $50 per particular person for an Xcaret snorkeling tour (excluding taxes and a park payment of $20 per particular person) to “a whole bunch of {dollars}” for a full-day crusing tour in Cancun with an open bar, snorkeling, a seashore membership and buffet.

Wyndham Alltra Cancun additionally phases reside performances, music or themed events every night time by the pool, in one of many ballrooms or different areas. Throughout our keep, we loved a wonderful Michael Jackson Tribute efficiency, full with backup dancers. It befell on a stage by the principle pool and drew many visitors.

I did not get to expertise the complete scope of Aura Spa, but when my cabana-side mini-massage was any indication of what is in retailer, I’ll guide a session upon my return. Remedies vary from 25 to 80 minutes and value anyplace from 1,361 pesos (about $80) for a 25-minute Swedish therapeutic massage to three,298 pesos (about $195) for an 80-minute deep-cleansing facial.

The spa was tucked away off a walkway throughout from the health heart. When you aren’t paying consideration, it will likely be simple to overlook.

Causes Wyndham Alltra Cancun won’t be for you

Wyndham Alltra Cancun is a strong alternative for vacationers who do not wish to spend a ton on an all-inclusive keep however nonetheless get pleasure from a wide range of eating, drinks and leisure. No resort is ideal for everybody or each sort of keep, although. Listed below are instances Wyndham Alltra Cancun won’t be the only option:

• The meals was good, however for those who search upscale delicacies and craft cocktails with top-shelf liquor, select elsewhere.
• We loved our time right here as a pair, and the households with children did not detract from our expertise in any respect. Nevertheless, for those who desire a totally child-free atmosphere, select a unique resort.
• The property was persistently clear and well-maintained, however some parts — like wonky closet doorways and worn banquet eating chairs — might use some love. When you’re searching for modern, new and smooth environs, guide one other resort.

Accessibility

There was an in depth community of ramps all through the property that offered wheelchair entry to eating places, bars and the pool space. Moreover, the foyer and different public areas have been extraordinarily open, providing loads of room to maneuver. The resort additionally has wheelchairs out there for visitors.

The resort affords two ground-floor suites totally geared up for visitors with bodily limitations. The rooms characteristic an entry ramp resulting in the terrace. Their bogs embody a help railing; the showers characteristic sliding curtains for entry and a railing and help chair. Moreover, the telephones within the room and toilet have a direct line to an operator in case of an emergency.

There is not a chair raise in both pool, however visitors can enter the principle pool by way of a shallow portion by the sting. Whereas there is a boardwalk to the seashore, it could be troublesome to transcend that.

Alternate options to Wyndham Alltra Cancun

Cancun’s Lodge Zone is chock-full of all-inclusive resorts to attraction to numerous touring wants.

Testing

My children are adults now (sobbing quietly as I write this), and I am slowly leaning into empty-nester journey (and I do adore it). There was loads to love about Wyndham Alltra Cancun.

Whereas it touts itself as a household resort, there was a very good mixture of households and {couples}. The designated household pool, a separate splash space and an energetic children membership left the principle pool for the grownups, which I appreciated.

Moreover, the housekeeping and upkeep workers appeared ever-present (however not intrusive). The resort grounds and seashore space have been persistently clear and well-maintained.

I loved my keep and would guide one other keep right here (whether or not alone, with my husband, or with my girlfriends) if given the prospect.